FAQ

Below are frequently asked questions

Frequently asked questions

How long have Vikstar been trading ?


Vikstar Limited has been trading since 2014. Formed by Managing Director, Vikesh Vithlani




What do I need to provide for you to quote ?


Please provide following on any of your quotation requests:

  1. Terms of shipment (search incoterms 2020 from your search engine)
  2. Shipping method (Air, Sea, Courier etc)
  3. Number of packages, weight per package, dimensions per package
  4. Description of goods
  5. Final delivery address
  6. Collection point
  7. Delivery point
  8. Any special requirements or deadlines




Do you offer any credit ?


Yes! we do but you will need to complete a credit application and following criteas apply:

  1. Must be a commercial business
  2. We do not import cars or personal effects
  3. If credit application is approved a strict policy on payment terms (normally 30 days nett)
  4. Any / all Duties & Taxes must be settled immediately (no credit), prior to delivery
  5. All transactions are subject to BIFA standard trading terms & conditions (current edition), A copy is available upon reques




Do you guarantee delivery ?


Whilst every effort is made to ensure your goods are shipped and delivered on time, there are no guarantees on transport, shipping, clearance & delivery. This is due to the fact we are working with airlines, carriers, customs and hauliers - potential delays are inevitable. We do offer a service for any special requirements, such as next day delivery at extra cost. Please contact us and we will be happy to assist.